About the Organization

We are a global insurance and financial services enterprise operating across life, health, property & casualty, reinsurance, and digital asset protection markets in over 45 countries.

With more than 30 million policyholders and institutional clients worldwide, our organization is undergoing a multi-year digital reinvention, modernizing legacy core systems, deploying AI-driven underwriting engines, expanding embedded insurance ecosystems, and transforming customer engagement through intelligent automation.

As regulatory complexity increases and customer expectations shift toward frictionless, digital-first experiences, we are seeking a visionary Chief Digital Officer to architect and lead enterprise-wide digital transformation at a global scale.

This is not an IT modernization role. This is a strategic reinvention mandate.

Job Function

The Chief Digital Officer will define and execute a comprehensive digital transformation strategy across core systems modernization, AI-enabled underwriting, digital distribution channels, data platforms, automation frameworks, and next-generation customer experiences.

The CDO will serve as the enterprise catalyst for innovation, integrating technology, product, operations, and customer engagement into a cohesive digital ecosystem.

Essential Duties and Responsibilities

• Define and execute a multi-year global digital transformation roadmap

• Lead modernization of legacy core insurance systems into cloud-native architectures

• Oversee AI-driven underwriting, claims automation, and fraud detection platforms

• Drive digital customer experience innovation across web, mobile, and embedded channels

• Architect enterprise data platforms and analytics ecosystems

• Implement robotic process automation (RPA) and intelligent workflow systems

• Guide digital product development for next-generation insurance offerings

• Align cybersecurity and digital risk governance with transformation initiatives

• Establish enterprise KPIs tied to digital adoption, efficiency, and revenue growth

• Lead global digital innovation labs and transformation offices

• Manage multimillion-dollar digital investment portfolios

• Report digital transformation progress to executive leadership and Board

Strategic Support

• Advise CEO and Board on long-term digital enterprise positioning

• Support expansion into insurtech partnerships and embedded distribution channels

• Contribute to M&A strategy for digital asset acquisitions

• Align digital initiatives with regulatory compliance frameworks

• Strengthen partnerships with global cloud and technology providers

• Guide ESG-aligned digital sustainability initiatives

Job Qualifications and Requirements

• 18+ years of progressive digital leadership experience

• 8+ years in executive-level roles within insurance, financial services, or regulated industries

• Proven track record leading large-scale digital transformation programs

• Deep expertise in cloud architecture, AI deployment, and enterprise data platforms

• Experience managing cross-border digital initiatives

• Demonstrated success modernizing legacy systems in regulated environments

• Strong financial acumen related to digital investment ROI

• Bachelor’s degree required; MBA or advanced technology degree preferred

Personal Capabilities and Qualifications

• Visionary digital strategist with operational execution discipline

• Executive presence with Board-level communication capability

• Strong commercial mindset aligned with revenue growth

• Analytical and data-driven decision-making orientation

• Resilience in complex regulatory environments

• Collaborative leadership across technology, product, and operations

• Cultural intelligence across global markets

• High governance and risk-awareness orientation

Working Conditions

• Hybrid executive model with 30–40% global travel

• High-accountability role tied to enterprise transformation milestones

• Direct engagement with regulators and technology partners

• Fast-paced digital innovation environment

• Executive-level reporting responsibilities

Compensation & Benefits

Total Executive Compensation Package: $298,000 – $410,000 USD

Executive Compensation Includes:

• Competitive base salary within stated range

• Performance-based annual incentive bonus

• Long-term equity participation and executive incentive plans

• Comprehensive executive health and wellness benefits

• Retirement and deferred compensation programs

• Relocation and global mobility support

• Executive leadership coaching and advisory services

• Generous PTO and executive leave structure

Why Join Us

• Lead digital reinvention within a globally recognized financial institution

• Influence enterprise modernization impacting millions of policyholders

• Partner with executive leadership shaping the future of insurance

• Competitive executive compensation aligned with transformation impact

• Opportunity to build a next-generation digital financial services ecosystem