About the Organization

We are a U.S.-based enterprise artificial intelligence and cloud software platform delivering mission-critical solutions across financial services, healthcare, logistics, energy, and public-sector enterprises. Our platform integrates advanced machine learning models, secure cloud-native infrastructure, enterprise workflow automation, and large-scale data orchestration systems.

Operating in a high-growth, high-complexity environment, we manage multi-billion-dollar annual revenue streams, distributed engineering and commercial teams, and a rapidly expanding customer base across regulated and mission-critical industries.

As the organization scales, operational discipline, cross-functional alignment, performance governance, and execution velocity are essential to sustaining enterprise momentum. We are seeking a strategic Head of Business Operations to architect and lead enterprise-wide operational infrastructure, fully remote within the United States.

This is not a departmental coordination role. This is a company-wide execution and performance mandate.

Job Function

The Head of Business Operations will oversee enterprise operating cadence, cross-functional execution frameworks, performance analytics, strategic initiative tracking, and organizational effectiveness across product, engineering, sales, finance, and customer operations.

This executive ensures alignment between corporate strategy and operational execution at a national scale.

Essential Duties and Responsibilities

• Design and lead enterprise-wide operating model and governance frameworks

• Establish a quarterly and annual business planning cadence across departments

• Implement KPI dashboards and enterprise performance tracking systems

• Drive cross-functional alignment between product, sales, engineering, and finance

• Oversee strategic initiative management and execution accountability

• Guide organizational structure optimization to support scaling growth

• Strengthen operational forecasting accuracy and execution predictability

• Identify operational bottlenecks and implement process improvement initiatives

• Manage enterprise-level resource allocation frameworks

• Oversee the implementation of enterprise SaaS tools for performance management

• Support executive leadership with data-driven insights and reporting

• Lead cross-functional executive reviews and operational planning sessions

Strategic Support

• Advise the CEO on enterprise scalability and execution risk exposure

• Support national expansion strategy and go-to-market optimization

• Contribute to M&A integration planning and operational harmonization

• Align operational processes with long-term enterprise growth strategy

• Strengthen investor reporting through disciplined operational metrics

• Guide digital transformation initiatives across internal systems

Job Qualifications and Requirements

• 15+ years of progressive business operations or strategy leadership experience

• 8+ years in executive-level roles within SaaS, AI, or technology-driven enterprises

• Proven experience building scalable operating models in high-growth companies

• Strong financial and operational analytics expertise

• Experience leading cross-functional teams across distributed environments

• Demonstrated success managing enterprise-wide transformation initiatives

• Strong understanding of SaaS performance metrics (ARR, CAC, NRR, margin optimization)

• Bachelor’s degree required; MBA strongly preferred

Personal Capabilities and Qualifications

• Enterprise-level strategic thinker with operational rigor

• Executive presence with strong cross-functional influence

• Data-driven decision-making mindset

• High accountability for execution outcomes

• Resilience in fast-scaling environments

• Strong communication and executive reporting capability

• Ability to lead distributed remote teams effectively

• Process-oriented mindset balanced with innovation agility

Working Conditions

• Fully Remote – United States

• Periodic travel for executive off-sites and strategic planning (15–20%)

• High-accountability role tied to enterprise performance metrics

• Executive-level visibility and Board interaction

• Collaboration across distributed national teams

Compensation & Benefits

Total Executive Compensation Package: $315,000 – $400,000 USD

Executive Compensation Includes:

• Competitive base salary within stated range

• Performance-based annual incentive aligned with enterprise KPIs

• Long-term equity participation and executive incentive plans

• Comprehensive health, dental, and vision coverage

• 401(k) with employer contribution

• Remote work flexibility and home office support

• Executive leadership coaching and advisory programs

• Generous PTO and executive leave structure

Why Join Us

• Lead operational architecture within a high-growth AI and cloud enterprise

• Influence enterprise-wide scalability and execution excellence

• Partner directly with executive leadership, shaping the company’s trajectory

• Competitive executive compensation aligned with business impact

• Opportunity to build one of the most disciplined operating models in the enterprise AI sector