About the Role
We are seeking a highly strategic and operationally focused Senior Vice President, Business Operations, to oversee enterprise-wide operational strategy for a global technology organization delivering advanced cloud infrastructure, data analytics platforms, and enterprise software solutions to multinational corporations across financial services, healthcare, telecommunications, and manufacturing industries.
The Senior Vice President, Business Operations, will play a central role in aligning operational execution with corporate strategy while ensuring that the organization’s global business units operate efficiently, collaboratively, and at scale. This role serves as a key member of the executive leadership team responsible for strengthening internal operations, optimizing enterprise workflows, and improving overall organizational performance.
As enterprise technology companies expand into new markets and service lines, the need for strong operational leadership becomes increasingly critical. The SVP of Business Operations will oversee initiatives that improve operational efficiency across departments, including product development, customer operations, commercial strategy, and corporate services.
Working closely with the Chief Executive Officer, Chief Operating Officer, and senior leadership teams, the Senior Vice President, Business Operations, will translate strategic objectives into executable operational plans that support sustainable growth and operational excellence. The role will ensure that the organization’s internal systems, operational processes, and performance metrics align with long-term corporate goals.
The SVP will lead cross-functional teams responsible for operational planning, enterprise program management, performance monitoring, and process optimization. These teams will support global business units by developing operational frameworks that improve coordination between departments while enabling scalable growth.
A key focus of the role involves driving enterprise operational transformation initiatives. The Senior Vice President, Business Operations, will guide programs that modernize operational systems, implement digital workflow technologies, and strengthen business intelligence capabilities that support executive decision-making.
The SVP will also oversee performance management frameworks that track key operational metrics such as productivity, service delivery performance, and operational cost efficiency. By utilizing data-driven insights, the role will help leadership teams identify opportunities for improvement and implement initiatives that enhance operational effectiveness.
Another critical responsibility involves strengthening collaboration between corporate departments, including finance, marketing, product development, and customer success teams. Through strong operational governance structures, the SVP will ensure that business units remain aligned with company-wide objectives.
The ideal candidate will bring extensive leadership experience in enterprise operations management, corporate strategy execution, or business transformation initiatives within multinational technology companies, consulting firms, or enterprise service organizations. This individual must possess strong analytical capabilities, operational leadership expertise, and the ability to manage complex global business operations.
Ultimately, the Senior Vice President, Business Operations will play a critical role in ensuring that the organization’s operational infrastructure supports innovation, global growth, and long-term business success.
Essential Duties and Responsibilities
• Develop and implement the organization’s enterprise business operations strategy aligned with corporate objectives.
• Oversee operational planning and execution across global business units.
• Lead initiatives that improve operational efficiency, productivity, and process optimization.
• Implement enterprise performance management systems and operational reporting frameworks.
• Collaborate with executive leadership to translate strategic goals into operational programs.
• Guide cross-functional coordination between product, sales, marketing, and customer operations teams.
• Lead enterprise program management initiatives supporting business transformation efforts.
• Establish operational governance frameworks that improve accountability and execution.
• Monitor operational performance metrics and identify improvement opportunities.
• Support global expansion initiatives through scalable operational frameworks.
• Mentor operational leaders responsible for regional and departmental operations.
• Present operational performance insights and strategic recommendations to executive leadership.
Job Qualifications and Requirements
• Bachelor’s degree in Business Administration, Operations Management, Engineering, or related discipline.
• MBA or advanced degree in business strategy strongly preferred.
• 18–20+ years of progressive leadership experience in business operations, corporate strategy, or operational management.
• Minimum 10+ years in senior operational leadership roles within multinational organizations.
• Extensive experience managing enterprise operations across global business units.
• Strong expertise in operational transformation, process optimization, and performance management systems.
• Proven track record improving operational efficiency in high-growth organizations.
• Experience working within technology-driven or enterprise services industries.
• Strong analytical skills with experience interpreting operational data and performance metrics.
• Demonstrated leadership experience managing cross-functional teams across multiple regions.
Personal Capabilities and Qualifications
• Strategic operational leader with strong execution capabilities.
• Excellent leadership presence capable of guiding large enterprise teams.
• Strong analytical and problem-solving skills.
• Exceptional communication and stakeholder engagement abilities.
• High level of organizational and planning expertise.
• Ability to manage complex operational environments.
• Strong decision-making capabilities in fast-paced business settings.
• Collaborative leadership style capable of aligning multiple departments.
Strategic Support
• Strengthen enterprise operational infrastructure supporting global business units.
• Improve organizational productivity through optimized workflows and operational systems.
• Support executive leadership with performance insights and strategic operational guidance.
• Enable scalable growth through effective business operations frameworks.
Working Conditions
• Executive leadership role within a global enterprise technology and digital infrastructure organization.
• Collaboration with executive leadership teams across finance, technology, and corporate strategy divisions.
• Fast-paced global environment focused on operational excellence and business transformation.
• Participation in executive leadership meetings and enterprise strategy sessions.
• Occasional travel to international offices and operational hubs.
Job Function
The Senior Vice President, Business Operations, is responsible for overseeing the organization’s operational strategy and ensuring that global business units operate efficiently and cohesively. This role focuses on operational planning, enterprise performance management, cross-functional coordination, and strategic program execution. The SVP ensures that internal operations support corporate growth, innovation initiatives, and long-term business objectives.
Compensation & Benefits
Total Compensation Package: $330,000 – $468,000
Compensation may include:
• Competitive executive base salary
• Performance-based executive incentive programs
• Long-term equity or stock participation plans
• Comprehensive health, dental, and vision insurance
• Executive retirement savings plans
• Leadership development and executive education opportunities
• Flexible work arrangements
• Paid executive leave and wellness programs
Why Join Us
Our organization is a global leader in enterprise technology and digital infrastructure solutions that enable businesses to modernize operations and drive innovation through advanced technology platforms.
As Senior Vice President, Business Operations, you will lead initiatives that shape the operational foundation of a global technology organization while working alongside visionary leaders and high-performing teams.
This role offers the opportunity to influence enterprise operations strategy while advancing your executive leadership career within one of the fastest-growing sectors of the global technology industry.