About the Organization

We are a U.S.-headquartered digital health and integrated care delivery enterprise transforming how healthcare systems, payers, and employer-sponsored health networks coordinate patient care, clinical workflows, and operational performance.

Our platform integrates telehealth infrastructure, AI-driven care navigation, value-based care analytics, population health management systems, and multi-site provider networks serving millions of patients nationwide. Operating within highly regulated healthcare compliance frameworks (HIPAA, CMS, value-based reimbursement models), our operational ecosystem requires disciplined alignment between technology, clinical teams, regional administrators, and enterprise leadership.

As healthcare delivery shifts toward performance-based reimbursement and digitally enabled care coordination, operational engagement ensuring alignment, adoption, accountability, and performance across distributed networks is mission-critical to enterprise success.

We are seeking a visionary and performance-oriented Vice President of Operations Engagement to lead national operational alignment strategy, stakeholder integration, change governance, performance adoption initiatives, and enterprise-wide operational communication architecture, fully remote within the United States.

This is not an HR or internal communications role. This is a strategic enterprise engagement and operational performance mandate.

Job Function

The Vice President of Operations Engagement will oversee enterprise-wide engagement strategy across clinical operations, regional performance teams, digital platform adoption, and cross-functional leadership alignment. This executive ensures that operational strategy translates into measurable performance outcomes across a distributed healthcare network.

Essential Duties and Responsibilities

• An architect’s enterprise operational engagement strategy is aligned with value-based care performance objectives

• Lead multi-regional alignment initiatives between clinical operations, technology, and executive leadership

• Develop structured change management frameworks for new platform and workflow deployments

• Strengthen performance adoption programs across hospital systems, provider groups, and care networks

• Implement engagement KPIs measuring adoption rates, operational consistency, and performance lift

• Oversee internal governance forums linking frontline leaders with enterprise strategy

• Guide cross-functional operational communication frameworks supporting accountability

• Align digital health platform rollouts with provider readiness and training infrastructure

• Monitor enterprise operational sentiment and readiness metrics

• Present engagement performance dashboards to executive leadership and Board committees

• Lead distributed national engagement and operational performance teams

• Manage multi-million-dollar operational transformation budgets

Strategic Support

• Advise the COO on enterprise change readiness and operational scalability

• Support integration efforts related to acquisitions and new regional expansions

• Align engagement initiatives with CMS and payer-driven quality metrics

• Contribute to enterprise ESG and patient outcome reporting

• Guide digital transformation initiatives supporting provider experience optimization

• Strengthen investor confidence through disciplined operational performance reporting

Job Qualifications and Requirements

• 18+ years of progressive operations or engagement leadership experience

• 8+ years within healthcare delivery, digital health, value-based care, or regulated service industries

• Proven experience leading large-scale change management initiatives

• Strong knowledge of healthcare operational performance metrics and regulatory frameworks

• Demonstrated success driving adoption across distributed multi-site networks

• Experience in presenting enterprise transformation initiatives to executive leadership and Board stakeholders

• Bachelor’s degree required; MBA, MHA, or advanced healthcare operations degree strongly preferred

Personal Capabilities and Qualifications

• Strategic and systems-oriented enterprise leader

• Executive presence with strong cross-functional influence

• High accountability for measurable operational performance adoption

• Data-driven and metrics-focused decision-maker

• Strong stakeholder engagement and communication expertise

• Resilient in complex, regulated, and high-stakes environments

• Governance-focused with disciplined execution style

• Ability to lead distributed national engagement teams effectively

Working Conditions

• Fully Remote – United States

• Periodic domestic travel for regional operational reviews and executive summits (25–35%)

• High-accountability role tied to adoption, operational consistency, and performance KPIs

• Executive-level visibility across enterprise leadership

• Collaboration across distributed clinical, technology, and operations teams

Compensation & Benefits

Total Executive Compensation Package: $370,000 – $465,000 USD

Executive Compensation Includes:

• Competitive base salary within stated range

• Performance-based annual incentive aligned with operational adoption and quality metrics

• Significant long-term equity participation and executive incentive plans

• Comprehensive health, dental, and vision coverage

• 401(k) with employer contribution

• Remote work flexibility and executive home office support

• Executive leadership coaching and transformation advisory resources

• Generous PTO and executive leave structure

Why Join Us

• Lead enterprise operational engagement within one of the most transformative sectors in healthcare

• Influence national care delivery performance and digital health adoption

• Partner directly with the COO and executive leadership, shaping value-based care strategy

• Competitive executive compensation aligned with measurable operational impact

• Opportunity to architect engagement frameworks, driving scalable healthcare transformation